Terms of Service
Last Updated: January 1, 2025
1. Acceptance of Terms
Welcome to TaleGenie (hereinafter referred to as "the platform" or "service"). By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Service Description
AI Storybook Generator is an artificial intelligence-powered content creation platform that provides the following services:
- AI-driven story script generation
- Automated illustration generation
- Professional voice narration services
- Video synthesis and subtitle generation
- Social media content generation
We reserve the right to modify, suspend, or terminate the service (or any part thereof) at any time without prior notice.
3. User Accounts
To use certain features, you need to create an account. You agree to:
- Provide accurate and complete registration information
- Update your account information promptly
- Be responsible for all activities under your account
- Protect your account credentials
- Notify us immediately of any unauthorized use
You must be at least 18 years old to create an account. We reserve the right to refuse service, terminate accounts, or delete content.
4. Subscription and Paid Services
4.1 Pricing and Billing
- We offer free and paid subscription plans
- All prices are in Chinese Yuan (¥)
- Subscription fees are charged at the beginning of each billing period
- Paid subscriptions auto-renew unless you cancel
- Prices may change, but we will notify existing subscribers 30 days in advance
4.2 Credit Point System
- New users receive 500 free credits upon registration
- Free users receive an additional 500 credits monthly
- Subscribers receive monthly credits according to their plan
- Credits can be used to generate stories, images, audio, and videos
- Unused credits do not roll over to the next billing period
4.3 Cancellation
You can cancel your subscription at any time in account settings. Cancellation will take effect at the end of the current billing period, and you can continue to use paid features until then.
5. Refund Policy
5.1 General Principle
We want to ensure you are satisfied with our service. If you are not satisfied, we offer the following refund policy:
5.2 Refund Conditions
- 7-Day Money-Back Guarantee: First-time subscribers can request a full refund within 7 days of purchase
- Technical Issues: If our technical failures cause service unavailability for more than 24 hours, you can request a prorated refund
- Accidental Purchase: If you accidentally purchased the wrong subscription plan, you can request a full refund within 24 hours
5.3 Non-Refundable Situations
- Used more than 50% of monthly credit quota
- Violated our Terms of Service or usage policies
- Subscription exceeds 7 days (non-first-time subscribers)
- Downloaded or exported generated content
- Already requested a refund in the current billing period
5.4 Refund Process
- Contact our customer support team via email: hi@talegenie.art
- Provide your order number and reason for refund
- We will review your request within 3 business days
- If approved, refund will be processed to original payment method within 5-10 business days
5.5 Partial Refunds
In certain cases, we may offer partial refunds, such as:
- Prorated refunds for service interruptions
- Difference refund when downgrading to a lower plan
- Discretionary refunds in special circumstances
6. Usage Guidelines
When using our service, you agree not to:
- Generate illegal, harmful, threatening, abusive, or infringing content
- Infringe on others' intellectual property rights
- Attempt to damage, hack, or interfere with system security
- Use automated tools (bots) to abuse the service
- Resell or commercialize free services
- Impersonate others or misrepresent relationships
- Upload viruses or other malicious code
7. Content Ownership and Licensing
7.1 Your Content
You retain ownership of content created through our service. By using our service, you grant us:
- Rights to store, process, and display your content (solely for providing the service)
- Rights to showcase your content as examples with your consent
7.2 Platform Content
Except for user content, all content on the platform (including but not limited to text, graphics, logos, icons, images, audio clips, software) is owned by us or our licensors.
7.3 AI-Generated Content
Content generated through our AI tools belongs to you, but you acknowledge that such content is created through automated processes and may not meet copyright standards in certain jurisdictions.
8. Intellectual Property
When using generated content, you must comply with the following:
- You may freely use, modify, and distribute your generated content
- You should ensure generated content does not infringe third-party rights
- Paid users have full commercial usage rights
- Free users must attribute "Created by AI Storybook Generator" for commercial use
9. Disclaimer
Our service is provided on an "as is" and "as available" basis. We do not guarantee:
- Service will be uninterrupted, secure, or error-free
- Accuracy or reliability of results
- Generated content quality will meet your expectations
- Any errors will be corrected
To the maximum extent permitted by law, we expressly disclaim all warranties, express or implied.
10. Limitation of Liability
Under no circumstances shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or business interruption. Our total liability shall not exceed the amount you paid us in the past 12 months.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses arising from:
- Your violation of these Terms of Service
- Your infringement of third-party rights
- Your use or misuse of the service
12. Dispute Resolution
These terms are governed by the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through:
- First through amicable negotiation
- If negotiation fails, submitted to arbitration at the arbitration commission where we are located
- Arbitration awards are final and binding on both parties
13. Service Modifications and Termination
We reserve the following rights:
- Modify or terminate the service (or any part thereof) at any time
- Suspend or terminate your account for any reason
- Delete content that violates the terms
If we terminate your account, you may no longer be able to access your content. We recommend regularly backing up important content.
14. Terms Modifications
We may update these terms from time to time. For significant changes, we will notify you via email or platform notification. Continued use of the service indicates your acceptance of the modified terms.
15. Severability
If any provision of these terms is deemed invalid or unenforceable, that provision will be modified or deleted to the necessary extent, and the remaining provisions will remain fully effective.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices, constitute the entire agreement between you and us regarding the use of the service.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: hi@talegenie.art
- Business Hours: Monday to Friday 9:00-18:00
Thank you for choosing TaleGenie! We are committed to providing you with quality service. If you have any questions or suggestions, please feel free to contact us at any time.
Using cutting-edge AI technology, enabling everyone to easily create beautiful children's storybook videos. From idea to finished product in just minutes.
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